The information we collect
We may collect information that can identify you such as your name and email address ("personal information") and other information that does not identify you. We may collect this information through a website or a mobile application. When you provide personal information through our website, the information may be sent to servers located in the United States and other countries around the world.
Information you provide
We may collect and store any personal information you enter on our website or on a mobile application, or provide to us in some other manner. This includes identifying information, such as your name, address, email address and telephone number, and, if you transact business with us, financial information such as your payment method (valid credit card number, type, expiration date or other financial information). You may also provide us information about your interests and activities, your gender and age, and other demographic information such as your hometown or your username.
Information from other sources
Information about others
We may collect and store personal information about other people that you provide to us, such as their name, address and email address. If you use our website to send others (friends, relatives, colleagues, etc.) a product as a gift, we may store your personal information, and the personal information of each such recipient in order to process those requests or facilitate future activities.
We use various technologies to collect information from your device and about your activities on our site or application.
Information collected automatically
We automatically collect information from your browser or device when you visit our website or application. This information could include your IP address, device ID, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us (see "Cookies" below), and the referring website address.
Cookies and Use of Cookie Data
When you visit our website or application, we may assign your device one or more cookies, to facilitate access to our site and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our site, such as the pages you visit, the time and date of your visits, the links you click, and the searches you conduct on our site. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our website. Other cookies may reflect de-identified demographic or other data linked to the registration data you have submitted to us, e.g., your email address, in hashed, non-human readable form. No personally identifiable information is contained in these cookies.
We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our site. We also may include web beacons in advertisements or email messages to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our website or application visitors to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.
Information collected by third-parties
We may allow service providers, advertising companies, ad networks and other third parties, to display advertisements on our site. These companies may use tracking technologies, such as cookies, to collect information about users who view or interact with their advertisements. We do not not provide any non-anonymized personal information to these third parties. Some of these third-party advertising companies may be advertising networks that are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies (www.networkadvertising.org).
How we use the information we collect
We may use information that we collect about you to:
- Deliver our products and services, and manage our business.
- Manage your account and provide you with customer support.
- Perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others.
- Communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us or other third parties.
- Develop and display content and advertising tailored to your interests on our site and other sites, including providing our advertisements to you when you visit other sites.
- Perform ad tracking and website or mobile application analytics.
- Verify your eligibility and deliver prizes in connection with contests and sweepstakes.
- Enforce or exercise any rights in our terms and conditions.
- Perform functions as otherwise described to you at the time of collection.
- Register you with and display your profile on Loventine.
We may use financial information or payment method information to (i) process payment for any purchases made on our website or application, (ii) enroll you in the discount, rebate, and other programs in which you elect to participate, (iii) to protect against or identify possible fraudulent transactions, and (iv) otherwise as needed to manage our business.
Please review "Your choices about collection and use of your information" below.
In all circumstances, we may perform these functions directly or use a third party vendor to perform these functions on our behalf who will be obligated to use your personal information only to perform services for us. Also, if you access our website or mobile applications from a third party social platform, such as Facebook, we may share non-personal information with that platform to the extent permitted by your agreement with it and its privacy settings.
Sharing personal information with third parties
Our Services allow you to share information about yourself with other individuals and other companies, including other users and potential users of the Services and third-party Social Networking Sites. Consider your own privacy and personal safety when sharing your information with anyone, including information you share through your profile, as profiles include basic information that was provided at registration, information provided through a Social Networking Site, and may include other information added by you or your friends (for example, your religion, ethnicity and physical characteristics), as well as information about your use of the Service (for example, whether you were recently logged in to Loventine). Please review our Online Dating Safety Tips for tips in using our Services.
Information on your profile is viewable by other users or visitors to our Services, and may also be viewable through public search or on third-party sites that you use. We do not control who reads the information you share or what others may do with this information, so we encourage you to use discretion and caution with respect to your personal information. Also, when sharing information about others, please consider their safety and privacy and get their consent for that sharing.
We may share information with third parties as follows:
- With third party vendors, consultants and other service providers that perform services on our behalf, in order to carry out their work for us, which may include identifying and serving advertisements, providing fraud detection services, processing payments or providing analytics services.
- With our business partners who offer a service to you jointly with us, for example, when running a contest or promotion.
- In connection with any company transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party or in the event of bankruptcy, dissolution, divestiture or any related or similar proceedings.
We may also share information with others that is not personal information or that is in an aggregated or anonymous form that does not reasonably identify you directly as an individual.
How you can access your information
Your choices about collection and use of your information
You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our website because such information may be required in order for you to register as a member; purchase products or services; participate in a contest, promotion, survey, or sweepstakes; ask a question; or initiate other transactions on our website.
When you register on our website, you consent to receive email messages from us. Any time you can choose to no longer receive commercial or promotional emails from us by editing your settings on the "My account" page. You may be given the opportunity, in any commercial email that we send to you, to opt out of receiving such messages in the future. We request a reasonable time to process an opt-out request. We may send you other types of transactional and relationship email communications, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them. Please note that changing information in your account, or otherwise opting out of receipt of promotional email communications, will only affect future activities or communications from us. If we have already provided your information to a third party (such as a service provider) before you have changed your preferences or updated your information, you may have to change you preferences directly with that third party.
Our applications may also deliver notifications to your phone or mobile device. You can disable these notifications in your device’s settings in your account under “My Account” or by deleting the relevant application.
You can also control information collected by cookies. See Cookies below for information about declining or deleting cookies.
How we protect your personal information
We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. We want you to feel confident using our website to transact business. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure email. Please refer to the Federal Trade Commission's website for information about how to protect yourself against identity theft.
Information you provide about yourself while using our service
We provide areas on our websites where you can post information about yourself and others and communicate with others or upload content such as photographs. Such postings are governed by our Terms & Conditions. In addition, such postings may appear on other websites or when searches are executed on the subject of your posting. Also, whenever you voluntarily disclose personal information on publicly-viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information.
Although our website is a general audience site, we restrict the use of our service to individuals age 18 and above. We do not knowingly collect personal information from children under the age of 13.
Visiting our websites from outside the United States
No Rights of Third Parties
We reserve the right to modify this Policy from time to time. If we make changes to this Policy, we will change the "Last revision" date below and will post the updated Policy on this page. We may also provide other methods of notice or request your consent depending on the circumstances.
How to contact us
Last revision date
This Policy was last revised on February 12, 2014.
A cookie is a small text file that is stored on a user's device for record keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our website. A persistent cookie remains on your device for an extended period of time. Cookies on our website do not link to or store your personal information.
For example, when you sign in to our website, we will record your user or member ID and the name associated with your user or member ID in the cookie file on your computer. We also may record your password in this cookie file, if you indicated that you would like your password saved for automatic sign-in. For security purposes, we encrypt account-related data that we store in such cookies. In the case of sites and services that do not use a user or member ID, the cookie will contain a unique identifier. We may allow our service providers to serve cookies from our website or application to allow them to assist us in various activities, such as doing analysis and research on the effectiveness of our site, content and advertising.
You may delete or decline cookies by changing your browser settings. Click "Help" in the toolbar of most browsers for instructions. If you do so, some of the features and services of our website may not function properly.
Web beacons (also known as clear gifs, pixel tags or web bugs) are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users or to access cookies. Unlike cookies which are stored on the user's device hard drive, web beacons are embedded invisibly on the web pages (or in email) and are about the size of the period at the end of this sentence.
Web beacons may be used to deliver or communicate with cookies, to count users who have visited certain pages and to understand usage patterns. We also may receive an anonymous identification number if you come to our site from an online advertisement displayed on a third-party website. Third parties may use anonymous information about your visits to our site and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you.